Vacancy: Full Time, based in Port Glasgow

Ferguson Marine have been an integral part of shipbuilding on the river Clyde since 1903 and are now entering an exciting stage in our development as a world leader in marine engineering technology.

Over the past few years Ferguson Marine has pushed the boundaries of innovation, particularly in the development of green propulsion technologies – first diesel-electric hybrid and then liquefied natural gas, demonstrated by the recent successful launches of MV Catriona and MV Glen Sannox. Next on the hit-list is hydrogen, a gaseous fuel that can be produced using curtailed renewable energy, stored and then used on board a zero-emission vessel with fresh water as the only by-product.

At the heart of what we do is our people.  We want to attract and retain the best people to ensure Ferguson Marine continues to go from strength to strength.

Our core values are Safety, Sustainability, Quality, Innovation & Excellence, Teamwork; and we are looking for talented individuals who live by and are ambassadors of our principles to support our future.

Job Purpose:

The purpose behind this role is to be the onsite IT end user support, compute, network support, administration, and 2^nd Line Support substitute as and when required. It is a “hands-on”, technical support role as well as a contributor to the deployment of new IT technology, applications and functionality that will enhance the FMPG business within the approved 2023 IT strategy. This is not an application of functional support role. Primarily based on site.

Responsibilities & Accountabilities:

• The first point of contact for IT service and support, responsible for the delivery and availability of IT to Ferguson Marine’s staff using deployed Incident and Request Management application.
• Be responsible for maintaining an ongoing understanding of the organisational / user requirements related to the support and evolution of IT strategy, ensuring that these align with the agreed technology roadmap
• Support deployed IT technology, products and services associated with Ferguson Marine, working closely with business stakeholders and external partners to support the continued evolution and effective operation of IT service.
• Support the delivery and achievement of the measure IT goals and report ITIL based process such as Release, Change, Configuration, Incident and Problem Management, ensuring that this is completed in accordance with Ferguson Marine business policy and governance
• Develop Ferguson Marine’s IT Knowledge Base articles within Ferguson Marine’s ITSM tool.

The above accountabilities and responsibilities are not exhaustive, and the Jobholder will be required to undertake additional duties that are consistent with their personal development and the development of the role within Ferguson Marine.

Person Specification

Educational / Occupational (Essential)

• Accreditation in related computer science

OR

• Technical infrastructure discipline.

Educational / Occupational (Desirable):

• HNC or HND Computing

Personal Qualities (Essential):

• Proven ability to be willing to learn
• Be able to communicate and build a working relationships with peers and colleagues
• Experience of SME IT security, networking, applications, and service management principles & practices
• Demonstrates effective decision making and prioritisation
• Ability to work with or without supervision
• Is flexible, consider new ways of working and adapt to change
• Demonstrable ability to develop understanding of new technologies
• Appropriate written and verbal communication skills
• Willing to develop soft-skills, and gain the ability to motivate and positively influence all levels of management
• Capable or willing to develop effective communication skills with both Technical and non-technical audiences

Technology Awareness (appropriate training will be provided)

• Microsoft
  • Office 365
  • Active Directory
  • Unified Communications
  • Azure
  • PowerShell

Networking

• Cisco / Meraki
• Firewall
• Cyber Security

Personal Qualities (Desirable):

• Equally comfortable using a broad range of IT applications and services
• Experience of working collaboratively with others at all levels of seniority

If you’d like to hear more about the role or submit your cv, please email recruitment@fergusonmarine.com before the closing date of Tuesday 9 June 2026.